Shipping & Returns

Shipping

All items are shipped via USPS.  We ship Monday through Friday from our warehouse in Atlanta and we do our best to process orders within 3-5 business day of ordering.  We reserve the right to hold and confirm orders if we believe there is an indication that an order may be fraud.  Typical shipping times for basic USPS Priority Shipping range from 2 days to 5 days. Please note that some items are made to order and could take up to 5-10 days to process We are not responsible for items lost by USPS. If your item is lost during shipment, we will do our best to put you in contact with USPS.

Returns

You have 15 days from the time your order is successfully delivered to request an exchange or return. 

All exchanges and returns must first be authorized by speaking to a customer service rep via email or phone.  You are responsible for any shipping charges back to us.  We also recommend that you insure/track your return just in case. Any shipments we receive without an ORDER number will be denied and returned back to you at your cost. So please call us up before doing anything!

Items purchased online are not returnable to retail locations.  Items purchased at retail stores are not returnable to the online store.  Sorry.